Since we provide videos in various flavors of quality, they are transcoded in the HLS format. So to allow you to choose the quality you require for your videos, a few settings are in place. 

To enable it, click on My Site > General Settings > Video Transcode Settings. Here you can turn on the quality of video, from High to Low Quality, that you require. 

P.S.: Streaming video in all flavors is only available for business and enterprise customers as per our pricing plan.